Respond.io

respond.io
Kuala Lumpur
MI# 2509880308
ARR$35M (2026)
Founded2017

Last updated Jun 16, 2026

About

Respond.io set out to solve a simple problem: businesses couldn’t keep up with customers who had moved to messaging apps. Today Respond, with its customer conversation management software, has become one of the tech success stories of Malaysia. The platform helps mid- to large-sized B2C businesses drive revenue from customer conversations across multiple messaging channels and uses AI agents to automatically handle high volumes of customer inquiries, qualify leads and close sales without human intervention.

Structure & People

Corporate Family

Respond.io
People3 people
  1. Gerardo SalandraCo-Founder and CEO
  2. Hassan AhmedCTO
  3. Iaroslav KudritskiyCOO